ABOUT OUR LOTTERY AND HOW IT WORKS

1. MEMBERSHIP AND PAYMENT CHOICES

Membership of the Lottery is open to anyone over the age of 16 and resident in the UK.

Each entry costs £1, per week.

All entries must be paid for in advance.

Payment methods include DIRECT DEBIT, CREDIT CARD, or CHEQUE.

Members may choose to pay annually, every six months, quarterly or (by direct debit only) on monthly basis.

As a "thank you" and incentive for members to pay via an Annual Direct Debit, because this is the most effective and efficient way for the hospice to collect regular payments, we are pleased to offer members a free hospice teddy bear when this payment method and frequency is chosen.

2. PRIZES

There are 19 prizes drawn each week. These are:

  • 1st: £1,000
  • 2nd: £200
  • 3rd: £100
  • 4th: £50
  • 5th 15 x £10

The total prize fund each week is therefore £1,500.

All prizes are guaranteed to be won every week, with the exception of the 2nd Prize (£200).

This is guaranteed, because only members who have paid in advance, and are therefore "in credit" are included in the draw which takes place each Friday.

2. (a) "ROLLOVER" PRIZE

The one exception to the above is the 2nd Prize of £200. In the case of that prize only, there is a separate draw. As well as members who are "in credit" that draw also includes members who have been in the lottery in the past but whose entries have been cancelled, or have lapsed, plus any void or unallocated entry numbers.

If the prize is won by a an entry which is in credit for that week, the prize will be paid. But if the winning number drawn is NOT in credit, i.e. is a lapsed, cancelled or otherwise void number, then the prize will NOT be won and the value will be carried forward to the following week. EG week won = £200; if not won week two become £400; if not won week 3 becomes £600 etc.

This procedure will continue up to 50 weeks, at which point the rollover prizes becomes £10,000. For the draw in that week only, the rollover draw will only be made amongst the members in credit for that week, thus guaranteeing that the prize will be won.

3. ADMINISTRATION

  1. St Raphael's Hospice Lottery does not make the weekly draws itself. This is done on our behalf by an independent bureau, Sterling Lottery Management, who are based in Barrow-in Furness, Cumbria. The draw is done at random and no St Raphael's staff are involved with the arrangements for the weekly draw. Sterling also administers the database of members and records payments.
  2. Prize cheques are posted by 1st class mail after each Friday draw. There is no need for winners to claim.
  3. It is the responsibility of each member to notify us if you move home. If you do not do this, we may not have the correct address to send a winners cheque to you, and in those circumstances it becomes your responsibility to claim a prize. In such circumstances winnings must be claimed within six months of the draw date.
  4. Members join the Hospice Lottery by paying in advance, via Direct Debit, cheque, credit card or cash. If a lottery player chooses not to continue with his/her memebrship, any credit will be used to continue their unique number(s) in the weekly draw until that credit expires. Refunds are not given.
  5. If a member pays twice in error, the extra credit will normally be used to extend their period of credit in the draw, but if a member prefers a refund that will be arranged on request. If an error has been made via a direct debit, the banks' "Direct Debit Guarantee" applies.
  6. The lottery number, surname and location of winners for the 1st, 2nd, 3rd and 4th prizes each week (but not the full addresses of winners) are published on this website and are in lists placed on view in all St Raphael's Hospice shops, in the hospice main reception, and at the Lottery Office, 698 London Road, North Cheam, each week. For other smaller prizes, just a list of winning lottery entry numbers is published.
  7. Members with any query concerning their Lottery membership or account can ring a special Lottery Hotline dedicated to the St Raphael's Hospice Lottery - 0870 241 4506 Monday to Friday 9am to 5pm.

4. REGULATORY INFORMATION

This information is correct for draws held with effect from 7th December 2007 onwards.

St Raphael's Hospice Lottery is registered with the London Borough of Sutton in accordance with the Gambling Act 2005.

The Promoter is Mr Keith Witham, Director of Fundraising, St Raphael's Hospice, London Road, North Cheam, Sutton Surrey SM3 9DX.

Registered Charity 1068661: The Daughters of the Cross (St Raphael's Hospice). The Hospice is one of the charitable works of the Daughters of the Cross.

All profits made from the Lottery go directly to support the work of St Raphael's Hospice in supporting terminally ill patients in the London Boroughs of Merton and Sutton. Information about the services and work of the hospice is available on other sections of this website.

St Raphael's is a member of the Hospice Lotteries Association and is committed to using our Lottery to fundraise responsibly and work together to encourage responsible gambling and access to support if needed is available from:

5. MORE INFORMATION

If any Lottery Member, or any member of the public, has any query this can be taken up in the first instance with the Lottery Co-ordinator, Sue Williams who is based at:

Lottery Office
698 London Road
North Cheam
Sutton Surrey SM3 9BY
Tel: 020 8644 3857
Email: lottery@straphaels.org.uk

or if not resolved, with Keith Witham, Director of Fundraising (Lottery Promoter) who is based at St Raphael's Hospice, Fundraising Department, London Road, North Cheam, Sutton SM3 9DX.

Tel: 020 8335 4576 or email fundraising@straphaels.org.uk